Now, I don't actually need a new phone but for some reason I have decided to shop around anyway. So, the two that caught my attention are the Blackberry Storm and the Apple IPhone. I am sure I am not the only one to compare these two, but I figured I would share my observations.
They both offer lots of the same features so I am not going to compare each aspect of them. What I would like to compare is my initial Experience with them.
First impressions are hard to overcome
I popped into the Apple store at the local mall and immediately was greeted with a bunch of associates that were all younger than me that were very friendly and appeared to know all the ins and outs of the product. I picked up one of the many that were on display and could play around with it. I immediately was able to navigate around and play some of the demo songs that were on it, get online and browse to my own website and the Klok website without a problem. I did notice instantly that the Flash content on my sites did not work. Though, this was expected.
The same night I went over to the Verizon store (I have a Verizon phone now by the way). I waited in line at the counter so that I could take a look at the Storm. When I finally got to look at it, I picked it up and tried to click some buttons. After a few attempted "clicks" it was clear that it wasn't working. So, the woman behind to counter took a look at it. Tried to push a few buttons and resorted to pulling the battery out. When she put it back in the phone "rebooted". I waited about an hour (actually about 3 minutes but it felt like an hour) and then left because it wasn't coming back up. About 20 minutes later I came back and it was working again. I was able to play with it but it was hard to get past the fact that just a half an hour ago I had a terrible experience with it. I navigated around but had a hard time browsing the web with it. I couldn't really type too well on it either.
Even though I was eventually able to play around with the Storm, looking back I feel like it was harder to figure out, harder to use and generally not as "fluid" as the IPhone. Feel free to disagree with me as I am sure other people's experiences were different. That, however, is exactly my point. It doesn't really matter if one product is "better" than another, what matters is whether it provides "a better experience for me".
So I have decided to purchase and IPhone and switch to AT&T (which I never thought I would do just for a phone)